Frequently Asked Questions


General

  • + Where can I FIND Griffith City Cinemas?

  • Corner of Kidman Way and Watkins Avenue in Griffith. Part of the GRIFFITH HOMETOWN CENTRE.

  • + Can I buy TICKETS ONLINE for Griffith City Cinemas?

  • Yes, simply go to session times from the home page. Find the movie of your choice, select the underlined session time and follow the prompts for online ticket booking. 

  • + Why am i having trouble buying ONLINE TICKETS?

  • If the listed session time is no longer underlined, then the window has closed for purchasing on-line or the session has sold out.

  • + Can I find out WHICH MOVIES will be playing at Griffith City Cinemas in advance?

  • Movie schedules are determined on Mondays for films opening on Thursday of the same week. Schedules are posted on the Griffith City Cinemas website by Tuesday evening. Better still, sign up for our weekly NEWSLETTER and add us to your FAVOURITES. Also check our COMING SOON section on our website.

  • + Can I buy TICKETS IN ADVANCE for Griffith City Cinemas?

  • Tickets can currently only be be purchased up to five days in advance of the film's opening. We recommend for the most popular films, during the weekends and holidays, that you plan to arrive 20 to 30 minutes prior to the advertised start time or drop in during the day and purchase early.

  • + Can I purchase Movie Vouchers for Griffith City Cinemas?

  • Yes, Movie Vouchers can be purchased from the boxoffice. Check our tickets page for more information.

  • + Do Griffith City Cinemas accept EFTPOS & CREDIT CARDS?

  • Yes, we accept EFTPOS, Mastercard, Visa, Bankcard, American Express. We do not have the facility to withdraw cash, this is available at the STAR BOWLING counter.

  • + What does NFT mean?

  • The distributor of a film will stipulate NO FREE TICKETS on selected films for a set duration. This restriction will not apply to the entire season of a film - usually only weeks 1 and 2. Check our programme schedule to ensure you will not be disappointed.

  • + What does DOLBY DIGITAL sound mean?

  • Dolby technologies put you in the center of your movie-going experience. You will hear five full-range discreet channels, plus a subwoofer channel that coves the bottom one-tenth of the audible range - these are the technologies that create the experience. The dynamic range (the ratio of the loudest sounds to the softest) is significant and the full-range surround channels make lifelike special effects possible-think helicopters flying overhead. And the subwoofer sound can often be felt as well as heard.

  • + What do the different FILM CENSORSHIP CLASSIFICATIONS mean?

  • Please see our Ratings Information Page for detailed information from the Office of Film and Literature Classification.

  • + Can I ADVERTISE on the Griffith City Cinemas website?

  • For information about website and screen advertising call the cinema on (02) 69643102 during business hours or email dom@cegsb.com.au

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Account

  • + How do I UNSUBSCRIBE or CHANGE my profile details for Griffith City Cinemas newsletter?

  • You can update your email address or unsubscribe by clicking the appropriate link on this page.

  • + What do I do if I LOSE my password?

  • You can retrieve your password by clicking on this link and entering the email address you used to register with.

  • + You haven’t answered my question?

  • Please fill out the comment form located on our website. Your comments will immediately be sent to Griffith City Cinemas Customer Relations.

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